CHARACTERIZATION OF THE MODERATOR IN CONFLICT RESOLUTION
Keywords:
Conflict, conflict situation, moderator, what a moderator does, mediation, moderator characterology, empathy, patience and determination, authority and trust, mediation strategy and tactics.Abstract
Conflicts are conflict situations that arise in human relationships. Conflicts are a natural phenomenon. What does a moderator do? A moderator is a person who manages the opinions of the participants and ensures balance in the process of resolving these conflicts. The main task of the moderator is to conduct the conversation in a sincere and constructive manner, to unite the opinions of the participants and find positive solutions to the problems.
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